Frequently Asked Questions


Q: Is MacPac compatible with MS Office 2010?

A: MacPac 9, MacPac 10, the MacPac Numbering Tool, in all MacPac Suites or a la Carte, are compatible with the 32-bit version of Office 2010. Other compatibility questions are addressed below.

Microsoft Office Compatibility

  • MacPac 9: MS Office 2010 (32-bit), 2007 (32-bit), 2003, 2002/XP, 2000, and 97
  • MacPac 10: MS Office 2010 (32-bit), 2007 (32-bit)
  • MacPac Numbering Tool: MS Office 2010 (32-bit), 2007 (32-bit), 2003, 2002/XP, 2000, and 97

Microsoft Operating System Compatibility

  • MacPac 9: Windows 7 (32 and 64-bit), Vista, Windows XP, Windows 2000
  • MacPac 10: Windows 7 (32 and 64-bit), Vista, Windows XP
  • MacPac Numbering Tool: Windows 7 (32 and 64-bit), Vista, Windows XP, Windows 2000

Document Management Systems (DMS) Integration

  • MacPac 9: Autonomy/Interwoven WorkSite 8.x, Open Text DOCS Open, Open Text eDOCS DM5.x/6.x COM, Open Text eDOCS DM5.x/6.x ODMA, NetDocuments, Worldox
  • MacPac 10: Autonomy/Interwoven WorkSite 8.x, Open Text DOCS Open, Open Text eDOCS DM5.x/6.x COM, Open Text eDOCS DM5.x/6.x ODMA, NetDocuments

CRM/Email Integration

  • MacPac 9: Outlook (2010, 2007, 2003, 2002/XP, 2000, and 97), GroupWise, InterAction 4x/5x, ContactEase, CRM4Legal, ACT! 2010, Lotus Notes, ProLaw
  • MacPac 10: Outlook (2010, 2007), GroupWise, InterAction 4x/5x, ContactEase, CRM4Legal, ACT! 2010, Lotus Notes, ProLaw

 

Q: Can we test MacPac or Connect Forms in our environment before purchase?

A: Yes. Evaluation copies are available for MacPac 9 Suites, the Numbering Tool, MacPac Trailer/Document ID, and Connect Forms for MS Office 2010 through 97. Evaluation copies of MacPac 10 Suites are available for MS Office 2010 and 2007.

 

Q: Where can I find help files or user documentation?

A: Help files and user documentation are available for MacPac, and their locations are described below.

MacPac 9

MacPac 9 help files are accessible from the Help option on the MacPac ribbon (for MS Office 2010 or 2007) or MacPac menu (for MS Office 2003 through MS Office 97).

User documentation, available in MS Word document format, is installed in the folders listed below:

  • User Guide for MacPac 9:
    ....\MacPac\MacPac90\Tools\User Documentation
  • User Guides for MacPac Numbering Tool:
    ....\MacPac\Numbering\Tools\User Documentation
  • User Guide Contact Integration (CI):
    ....\MacPac\CI\Tools\User Documentation

MacPac 10

MacPac 10 help files are accessible from the Help button on the MacPac 10 ribbon. User documentation, available in MS Word document format, is installed in the folders listed below:

  • User Guide for MacPac 10:
    ....\MacPac\Help\Documents
  • User Guides for MacPac Numbering Tool:
    ....\MacPac\Numbering\Tools\User Documentation
  • User Guide for Contact Integration (CI):
    ....\MacPac\CI\Tools\User Documentation

MacPac Numbering Tool

MacPac Numbering help files are accessible from the Help option on the MacPac ribbon (for MS Office 2010 or 2007) or the Help menu in the Schemes dialog (for MS Office 2003 through 97). User documentation, available in MS Word document format, is installed in the folder listed below:

  • User Guides for MacPac Numbering Tool:
    ....\MacPac\Numbering\Tools\User Documentation

 

Q: Can I purchase 1 or 2 licenses of MacPac for our small office, and what are the costs?

A: Pricing for MacPac products is not based on per-user licensing. Pricing is based on a standard range of users (typically the lowest range is 1-99 users), in addition to any customizations that may be required or requested. The one exception is the MacPac Numbering Tool, which may be licensed for 1-30 users.

Please contact us for more information and pricing. Evaluation copies are available upon request.

 

Q: I work in a legal department for a large corporation where we use MacPac for Legal. Can I receive or purchase a copy for use on my laptop when I'm working from home?

A: Yes. Your organization's current licensing for MacPac for Legal allows for the installation of MacPac on workstations installed at the organization, Citrix/terminal server, and laptop/home computers when used by an employee for organization-related work.